Support

Questions, problems, feedback — a human reads every message.

Contact us

Email [email protected] and we'll get back to you, usually within 1–2 business days. Include your iPhone model and iOS version if you're reporting a problem — it helps a lot.

Manage or cancel your subscription

PulseMove subscriptions are billed by Apple and managed in your Apple Account — cancelling takes under a minute:

  1. Open Settings on your iPhone
  2. Tap your name, then Subscriptions
  3. Choose PulseMove → Cancel Subscription

Or manage it directly: apps.apple.com/account/subscriptions. Cancelling during the 3-day free trial means you won't be charged. Refunds are handled by Apple at reportaproblem.apple.com.

Common questions

The quick answers live in the FAQ — including how step verification works, why the alarm re-rings, and how meetings stay silent. Deeper reads are in the guides.

Privacy & terms

Your steps and calendar are processed on your iPhone and never leave it — details in the Privacy Policy. Terms of use: Apple's Standard EULA.